About us

Shop information

WEBUY is operated by Webuy LLC, a company registered in Japan, established in June 2014

Provides a Personal Shopper Service (Shopping, Buying and Shipping Agent Service) through its website www.webuyjapan.com Address: 5-3 Higashinakacho Urawa ku Saitama Shi Saitama, Japan 330-0056 Office: 22-1 Shibaura Minato ku 4 chome Tokyo, Japan 108-0023
Phone: +81-3-6435-3586
contact@webuyjapan.com
Contact person Mariko Onuma, Shop Manager and CEO
Shipping & Handling Domestic Shipping Fee (for online shops, online auctions)
Transport Fee (for retail restores)
International Shipping Fee
Bank Transfer / Paypal / Credit Cards charges
Commission of Webuy
Duties Taxes at Customs to be paid by the customer (Receiver of Items)

About Duties Taxes at Customs

All shipments may be subject to import charges (Duties, Customs tariffs and VAT) which are set by the destination country. WEBUY does not collect your duties and taxes and cannot predict what your particular charges may be. And in the event you incur these additional charges, they must be rendered in order for your package to clear custom. You are responsible for complying with all import obligation and payment of all applicable duties and custom fees. For more information regarding your country's customs policies, please contact your local customs office.
Terms of payment Payment of the full amount of the shopping cost to be completed prior to purchasing of items and Payment of the full amount of the shipping cost to be completed prior to shipment of the item.
How to Order Through Request Form on the website www.webuyjapan.com
Shipping timeframe Purchasing of items, in general in less than 24 hours after receiving full amount of shpping cost. Delivery of the shipping items will be dependent of the country and city of the customers and the mail carrier.
Payment PayPal, Credit Cards, Bank Transfer, In JPY Only, Custom Taxes to be paid by Customer
Exchanges/returns/cancellations You can Refund the full amount in case the item becomes out of stock after your payment. You can Return items for a Refund or Exchange after delivery if your return meets the criteria of the seller. You cannot Return, Refund or Exchange if the item is a second hand item or bought at auction or if the seller does not accept your return or if you select a shipping carrier without insurance coverage. You cannot refund when buying via Online Auctions. Please read our Terms and Conditions of Use.
Terms of Use By using the webiste www.webuyjapan.com or any service provided by Webuy, you agree to our Terms and Conditions of Use.