Customer Reviews

277 articles

So this is my second time doing business with WEBUY. I ordered 3 books from Japan (I live in the United States) and the whole process took less than a week! Wow! There are more Japanese pop items only sold in Japan that I need so I will definitely be doing more ordering in the future! Thanks for everything!
Wow. I had an amazing experience from beginning to end. Mariko was in constant communication with me all the way. And everything went perfectly. I received my item and am extremely happy. I will definitely do more business through WEBUY in the future.
Excellent service. I just received the package. Let me contact you soon (probably next week) for the next order.
Thank you so much for getting my item for me! For those who are intending to buy items from Japan, do check their limited time promos from the various vendors in Japan! Great communication and assistance from Mariko and team.
This was my first time using personal shopper service, and I was pleasantly surprised with super fast responses from Webuy about my request. Everything was sorted within 1-2 days and the process was smooth & straight forward. I will definitely contact Webuy again for my future shopping.
WEBUY provides an excellent service! They are kind and considerate. They are very attentive and let you know about your order every step of the way. Without them, I would have a hard time getting my favorite Japanese exclusive retro games!
I couldn’t be happier with this service. Mariko was incredibly helpful, professional, and gave me updates every step of the way. I hope to use this service again in the future! Thank you Mariko!
Webuyjapan service is very fast! Always available to hear and respond for requests/questions. I am really impressed by their quickness and professionals. My items are very fragile ceramic figures. They arrived safely, thanks to their careful packaging.
Excellent service provided. Mariko helps me purchased event-limited items and her fees are quite reasonable compared to other proxy agent/personal shopper.
She keeps me updated on items that have arrived and shipped out my package on the same day I made the final (shipping) payment. Items were nicely packed and arrived safely.
Highly recommended and I look forward to using her service again.
The package arrived. Thanks so much ! I never thought I could buy things from Japan so quickly.
Excellent service. Requested to buy an item that was only available in the store and not online. Very prompt in the reply and helpful in the process from start to end. Thank you very much for helping me get the item. =)
Great service. I am totally satisfied with everything. Easy to order, quick delivery. Definitely the best shopping service. :)