Customer Reviews

277 articles

WEBUY provides an excellent service! They are kind and considerate. They are very attentive and let you know about your order every step of the way. Without them, I would have a hard time getting my favorite Japanese exclusive retro games!
I couldn’t be happier with this service. Mariko was incredibly helpful, professional, and gave me updates every step of the way. I hope to use this service again in the future! Thank you Mariko!
Webuyjapan service is very fast! Always available to hear and respond for requests/questions. I am really impressed by their quickness and professionals. My items are very fragile ceramic figures. They arrived safely, thanks to their careful packaging.
Excellent service provided. Mariko helps me purchased event-limited items and her fees are quite reasonable compared to other proxy agent/personal shopper.
She keeps me updated on items that have arrived and shipped out my package on the same day I made the final (shipping) payment. Items were nicely packed and arrived safely.
Highly recommended and I look forward to using her service again.
Excellent service. Requested to buy an item that was only available in the store and not online. Very prompt in the reply and helpful in the process from start to end. Thank you very much for helping me get the item. =)
Great service. I am totally satisfied with everything. Easy to order, quick delivery. Definitely the best shopping service. :)
I could buy everything I need at the same time and all arrived together. Very convenient and I would definitely recommend.
I can say is AMAZING! They helped me to obtain a very rare doll sold only in Japan and everything, from the assistance to the commissions, was great! Even the shipping was perfect; fast and packed perfectly. Mariko helped me in every step. I cannot stop to thank her. I will buy from them for sure!
Your service is excellent. Prompt response, affordable pricing and fast shipping. I could buy everything I wanted from Japan within a week or so. I will have more stuffs to buy from Japan next month and I will continue to buy from you. Thank you again !
Item just arrived. Thank you very much! The item I purchased wasn’t in stock in any other shop, so I couldn’t have bought it without you, Mariko! Arigatou gozaimasu!
Very helpful and was able to buy everything I need from Japan. I will definitely recommend to other people to try your services. Thank you very much.
Beautiful service! They are so kind and nice persons, the shipping is fast and very good!
Thank you very much!! (⺣◡⺣)♡*
Thanks WEBUY and Mariko-san for the prompt and "always there" support in assisting with my concert tickets purchase! Will use your services again! Please keep up the great service and promptness!
Thank you very much for the prompt shipment of my order. I will come back any time i need something from Japan.
This was my first experience to shop from Japan. Everything has arrived in great condition. Thank you for such good customer service!!