Customer Reviews

243 articles

Thanks WEBUY and Mariko-san for the prompt and "always there" support in assisting with my concert tickets purchase! Will use your services again! Please keep up the great service and promptness!
Thank you very much for the prompt shipment of my order. I will come back any time i need something from Japan.
This was my first experience to shop from Japan. Everything has arrived in great condition. Thank you for such good customer service!!
Thank you for your help. It was very helpful that you found that store for me. I will send you another order next month. Domo.
This was my first time using WeBuyJapan and I'm very satisfied with my experience. As a customer, it is very reassuring to see photos of the actual items that had arrived. Sending the quotes could have been much quicker, but I realize that there are other clients being assisted. I will definitely be returning and I'm grateful to have discovered WeBuyJapan.
I just wanted to say thank you for the excellent service. The communication was great, extremely fast and convenient.
This is just to let you know that the package was delivered to my house today. Thanks for your service! I will definitely use your services in the future again.
I want you to know how much I appreciate the excellent service you provided as Personal Shopper. Your attention to detail, great communication skills, and patience made the experience even better than I expected. You have been right there, helping out wherever and whenever needed for these past weeks. I couldn't have done it without your expert consulting services. And again Thank you very much for the very efficient service. I will certainly be using your services in the future and will definitely be recommending your service to my friends.
WeBuy and Mariko are amazing! The customer service is quick, courteous, accommodating, and very affordable. I appreciate how fast Mariko reply to my requests, usually within a few hours and even on the weekend. I'm so glad I found WeBuy because I've been able to purchase items I've been looking for for years. I know I will be shopping for items from Japan with WeBuy in the foreseeable future. Thank you so much!