Customer Reviews

264 articles

Wow. I had an amazing experience from beginning to end. Mariko was in constant communication with me all the way. And everything went perfectly. I received my item and am extremely happy. I will definitely do more business through WEBUY in the future.
Excellent service. I just received the package. Let me contact you soon (probably next week) for the next order.
Thank you so much for getting my item for me! For those who are intending to buy items from Japan, do check their limited time promos from the various vendors in Japan! Great communication and assistance from Mariko and team.
This was my first time using personal shopper service, and I was pleasantly surprised with super fast responses from Webuy about my request. Everything was sorted within 1-2 days and the process was smooth & straight forward. I will definitely contact Webuy again for my future shopping.
WEBUY provides an excellent service! They are kind and considerate. They are very attentive and let you know about your order every step of the way. Without them, I would have a hard time getting my favorite Japanese exclusive retro games!
I couldn’t be happier with this service. Mariko was incredibly helpful, professional, and gave me updates every step of the way. I hope to use this service again in the future! Thank you Mariko!
Webuyjapan service is very fast! Always available to hear and respond for requests/questions. I am really impressed by their quickness and professionals. My items are very fragile ceramic figures. They arrived safely, thanks to their careful packaging.
Excellent service provided. Mariko helps me purchased event-limited items and her fees are quite reasonable compared to other proxy agent/personal shopper.
She keeps me updated on items that have arrived and shipped out my package on the same day I made the final (shipping) payment. Items were nicely packed and arrived safely.
Highly recommended and I look forward to using her service again.
Excellent service. Requested to buy an item that was only available in the store and not online. Very prompt in the reply and helpful in the process from start to end. Thank you very much for helping me get the item. =)
Great service. I am totally satisfied with everything. Easy to order, quick delivery. Definitely the best shopping service. :)
I could buy everything I need at the same time and all arrived together. Very convenient and I would definitely recommend.
I can say is AMAZING! They helped me to obtain a very rare doll sold only in Japan and everything, from the assistance to the commissions, was great! Even the shipping was perfect; fast and packed perfectly. Mariko helped me in every step. I cannot stop to thank her. I will buy from them for sure!
Your service is excellent. Prompt response, affordable pricing and fast shipping. I could buy everything I wanted from Japan within a week or so. I will have more stuffs to buy from Japan next month and I will continue to buy from you. Thank you again !
Item just arrived. Thank you very much! The item I purchased wasn’t in stock in any other shop, so I couldn’t have bought it without you, Mariko! Arigatou gozaimasu!